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I’m
sad
cannot post volunteer opportunity
cannot post a volunteer opportunity in completion. cannot get past 2nd step
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EMPLOYEE
I’m
going to work with you until we figure this out
Hello Nancy,
Can you please provide some more details what you are experiencing? Are you referring to the 'When/Where' step in the listing flow? Which buttons are you clicking on? Are you getting an error message? Which internet browser are you using?
If you are receiving an error message, please include a screen shot in your response.
Once I get this information from you I will compile a case and submit it to our engineering team for further investigation.
I'll look for your response.
MattComment -
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I’m
confused, frustrated
Nancy - me neither. It's maddening. Keeps asking me to save/download. I created a file. I complete the download and it won't move on to step 3. Keeps asking me to save. I don't want to save - already have. Really frustrating.
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EMPLOYEE
I’m
trying to get to the bottom of this
Hey guys,
Is this the screen you are seeing (screen shot provided by another user):
If so please let me know ASAP. I am creating a case to send to engineering.
Thanks!!
Matt-
I am getting this~
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ok...can you please post a screen shot of what you're seeing? Or give me more details? The more information the better.
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EMPLOYEE
I’m
confident
Jan,
I logged into your account and saw that you currently have two unfinished drafts saved at the second posting step ('When & Where').
When I logged into your account and entered an address the system allowed me to move to the next screen by clicking on 'Next Step' without any problems.
(NOTE: Make sure you are filling out all of the required forms before attempting to navigate to the next posting step)
Can you please post a screen shot of what you're seeing? Or give me more details?
The more information you can provide the better.
Matt -
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Hi J!
If you don't know how to take a screen shot you might find this website helpful:
Take a Screenshot
Jack -
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EMPLOYEE
I’m
curious
Hello Jan,
Let's try this one more time. Is this the error screen you're seeing:
Matt-
I am getting this too
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I’m
frustrated
that is the sreen that I get EVERY time that I try to post a volunteer opportunity.
I have been trying since February 3rd!!!!! -
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EMPLOYEE
I’m
confident
Thank you for letting us know, Nancy.
As case has been created for this 'bug' and our engineering team is working hard to fix it.
I will update when I know more.
Please stay tuned and thank you everyone--in advance--for your patience.
Matt -
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EMPLOYEE
I’m
following up
Hello everyone,
I have received word that this issue has been resolved.
Thank you for your patience!
Matt -
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I am also receiving this same error
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CHAMP
