After I log into my volunteer account, I click on 'I Want To Help' & the site tells me to log in. Can you help me?

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Hello Linda,

If you are having difficulty accessing your account, I recommend that you clear your browser's cache and cookies.

When you view a web page, your browser stores a copy of the page and its linked files, such as picture files, in the cache. These temporary Internet files are stored on your hard disk. Clearing your cache of older versions of web pages (including VolunteerMatch pages) should enable you to successfully log into your VolunteerMatch account. The "Clear Cache" or "Delete Temporary Internet Files" tool is usually found in the Options section of your browser's Tools menu.

Some Web sites store information in a small text file, called a "cookie," on your hard disk. Cookies typically contain information about you and your preferences for a website. For example, if you look at a flight schedule on an airline's website, the site might create a cookie that records the pages you visited on the site. That way, the site can customize the pages you see the next time you visit. It may help you to log in if you clear your cookies as well as your cache. To clear your cookies, go to Options, Tools, and click "Delete Cookies" or "Clear Cookies."

I hope this helps!

If you are still having problems logging in please let me know by responding to this post.

Matt

For directions on how how to delete your cookies, check on the following post:

How To Delete Internet Cookies

Again, let me know if you are still having trouble logging in.

I can contact you directly if necessary.

Matt

Why is there no login depending on the computer I am using?

This reply was created from a merged topic originally titled
No login.

When I attempt to sign out of my account, nothing happens. I remain logged in.

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I am unable to sign out of my account. Help!.

Won't let me sign out

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won't let me sign out.

CAN'T SIGN IN TO VOLUNTEER

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TRYING TO VOLUNTEER.

I've been trying for weeks to log in and post some upcoming volunteer opportunities. We are not new to VolunteerMatch but I cannot log in successfully and get anywhere.

This reply was created from a merged topic originally titled
What should I do if I have trouble logging into my account?.

how come when i click "I want to help" it brings me back to register, when I already have signed in?

This reply was created from a merged topic originally titled
After I log into my volunteer account, I click on 'I Want To Help' & the site tells me to log in. Can you help me?.

my profile is not letting me sign in for me to fill out my volunteering application

This reply was created from a merged topic originally titled
login.